Whitepaper | Why Customer Identity?
In the rush to implement digital transformation strategies, push innovation at the speed of digital-first business, and meet changing consumer demands, new challenges and consequences emerged:
- 61% of data breaches involve credentials;
- 88% of customers say that the experience a company provides is just as important as the product;
- Regulatory fines for privacy violations increased 40% from 2020 to 2021.
Today’s companies must enable their customers to engage with their apps or services at any time, from any device, in a secure and safe manner. At the same time, companies must also ensure that these engagements are convenient and consistent across the full range of digital channels. Download this whitepaper to learn more.
