Agency Secrets to Secure, Frictionless Customer Experiences with Modern CIAM

In government, many agencies are saddled with legacy systems to address legacy requirements. To address modern requirements, many have resorted to using a hodge-podge of tools that are inflexible, inconsistent, expensive to maintain, and difficult to secure. The result has been a dissatisfying and fragmented user experience.

Agencies can modernize their approach by implementing a cloud-based identity solution, delivering agility, flexibility, speed to market, and scalability. Okta, the leading cloud-based identity platform, supports the main capabilities of a modern CIAM solution:

• Frictionless user experience
• Fast deployment
• Centralized access management, including identities both within and outside of existing directories