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Building a Business-Focused, Customer-Centric Security Program: A Case Study

Building a Business-Focused, Customer-Centric Security Program: A Case Study

Omar Khawaja, CISO of Highmark Health, describes his organization’s journey to enhance its security program while serving the needs of the business and providing internal customers with ease-of-use.

See Also: Cybersecurity Struggles: The Midmarket's Complex Battle

In this exclusive interview Khawaja will discuss:

  • How security programs must serve the business;
  • The goals of a business-centric security program;
  • How security leaders must avoid saying “no,” and instead demonstrate “here’s how”
  • Treating the business like a paying client.

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