E-commerce has skyrocketed in 2020, but so have transaction disputes. Ryan Battles of EY explains the cause, the impact, as well as how merchants can reduce incidents of this so-called "friendly" fraud.
Fraud in the interactive voice response channel was growing before the pandemic. Since? IVR fraud has become "a fraudsters' playground," says Mark Horne, CMO of Pindrop. He shares a new account-centric defensive solution.
A recently uncovered banking Trojan targeting Android devices can spy on over 150 apps, including those of banks, cryptocurrency exchanges and fintech firms, as a way to gather credentials and other data, according to an analysis by security firm Kaspersky.
The pandemic has been an accelerant for digital payments and digital payment fraud globally. Krista Tedder of Javelin and Stu Bradley of SAS discuss recent findings.
Fraud in the interactive voice response channel was growing before the pandemic. Since? IVR fraud has become "a fraudsters' playground," says Mark Horne, CMO of Pindrop. He shares a new account-centric defensive solution.
To mitigate the risks posed by ransomware attacks, enterprises need to move from file-based security to a behavior-based approach, says Jennifer Ayers, vice president of the OverWatch division of Crowdstrike.
A majority of mobile finance apps lack the security controls and code hardening necessary to prevent applications from being compromised, according to recent analyst research. And relying on legacy methods - like network or perimeter protection that is incapable of detecting these kinds of attacks - can have dire...
Contact Centers serving financial and banking organizations have quite a challenge regarding the verification of consumers. This is multiplied
by having to deal with the abrupt change from a mix of online and in-person points of contact to the necessary requirement that consumer interaction happens without any...
In more than 60% of fraud cases, bad actors used a contact center -- frequently an IVR -- for pre-crime research. It's like casing a bank before a robbery -- only much easier.
View this guide to learn about how to catch and stop fraudsters in their tracks.
The latest edition of the ISMG Security Report analyzes whether a leaked database compiled by a Chinese company should be a cause for serious concern. Also featured are discussions on vulnerability disclosure challenges and risks posed by using social media apps for payments.
The need for enhanced business agility and secure remote access to support digital transformation has led to the adoption of the security access service edge, or SASE, model, says Rajpreet Kaur, senior principal analyst at Gartner.
The COVID-19 pandemic has led to changes in the way payments are made. David Lott of the Federal Reserve Bank of Atlanta discusses how fraudsters are adapting to the changing landscape.
The FBI and CISA warn that hackers are increasingly using voice phishing, or vishing, to target employees who are working from home due to the COVID-19 pandemic, steal their credentials and other data and use the information to launch other attacks or to steal financial data.
With the rapid shift to mobile, learn how location behavioral biometrics is providing a competitive edge for banks, fintech and mcommerce companies in the fight against fraud. Using each user's unique location behavior pattern, Incognia behavioral biometrics creates a dynamic location fingerprint, unique to each...
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