Finding the Balance to Tackle Business ID TheftFraud Experts Discuss the Need for Controls and Awareness
Research by Dun & Bradstreet says business identity fraud jumped 254% in 2020r. Tools can help prevent this fraud but may create greater friction, say Andrew La Marca, senior director at Dun & Bradstreet, and Ralph Gagliardi, agent in charge, High Tech Crimes Unit, Colorado Bureau of Investigation.
"On the friction side, we have one-time passwords, knowledge-based authentication or even document authentication," La Marca says. "This is not saying that everything is perfect, but it can go a long way to slowing the bad actors down. As we keep training our employees, we need to put in the right kind of control."
"Of course, we need to put frictions in place, but it is truly about balance," Gagliardi adds. "In order to conduct business, you can't have it wide open but have some controls. We need awareness not only among victims but also among credit issuers or folks who work on the other side."
In this video interview with Information Security Media Group, the two also discuss:
- The kinds of business ID theft that enterprises face;
- Why fraudsters are focusing on business ID theft;
- Tools to leverage to mitigate such risks.
La Marca has more than 13 years of experience as an anti-fraud professional at Capital One, Ally Financial and Dun & Bradstreet.
At the Colorado Bureau of Investigation, Gagliardi oversees the High Tech Crimes Unit, which encompasses crimes of identity theft, fraud and cybercrime. He has worked in law enforcement for 32 years and is a subject matter expert in complex fraud and organized crime investigations.