Anti-Phishing, DMARC , Artificial Intelligence & Machine Learning , Cybercrime

Expert Gives Another Reason to Fear the Phish: Smart AI Bots

Industry Veteran Peter Cassidy Discusses the Implications of ChatGPT
Peter Cassidy, general secretary, Anti-Phishing Working Group

ChatGPT, an AI-based chatbot developed by OpenAI that specializes in dialogue, is raising concern among security professionals about how criminals could use cheap, accessible natural language AI to write convincing phishing emails and pull off nefarious deepfake scams. Peter Cassidy, industry veteran and general secretary of the Anti-Phishing Working Group, explains how ChatGPT could make it easier for cybercriminals to achieve their targets with accuracy and at scale.

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Tools such as ChatGPT will make it harder for security teams and enterprises to identify phishing emails. "They have to be looking for more esoteric kinds of behaviors without interrupting the user experience," says Cassidy.

In order to defend against this type of phishing content, Cassidy advises security leaders to instruct their employees to slow down. "Tell your people in all scenarios … if you're given any kind of instruction of urgency, slow down and think twice," he says.

In a video interview with Information Security Media Group, Cassidy discusses:

  • How phishing emails and tactics have changed over the years;
  • How the new ChatGPT technology is different from previous software tools and the implications of having this technology in the marketplace;
  • What organizations should do to defend against this type of phishing content.

Cassidy is a product development consultant, software designer, industrial analyst and widely published writer, speaker and commentator on information security, white collar crime and electronic crime. He has been investigating the intersection of security technologies, electronic commerce, public policy and financial crime for decades in his many capacities.

About the Author

Anna Delaney

Anna Delaney

Director, Productions, ISMG

An experienced broadcast journalist, Delaney conducts interviews with senior cybersecurity leaders around the world. Previously, she was editor-in-chief of the website for The European Information Security Summit, or TEISS. Earlier, she worked at Levant TV and Resonance FM and served as a researcher at the BBC and ITV in their documentary and factual TV departments.

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