Security Operations , Security Operations Center (SOC) , Training & Security Leadership

Automating the SOC: 'Start Small'

Nat Smith of Gartner on Applying Technology, Retaining SOC Analysts
Nat Smith, senior director, security analyst, Gartner

When deploying automation in their security operations centers, organizations should start with “small and simple things,” advises Nat Smith of Gartner.

Smith recommends automating the “simple, easy tasks that are very repetitive and often prone to small human error.” And to help retain skilled SOC analysts, he advises organizations to “find projects that will help analysts stay mentally engaged or give them outlets for … creativity.”

In a video interview with Information Security Media Group, Smith discusses:

See Also: How to Strengthen Your Organisation's Last Line of Defense: Your Human Firewall

  • How automation can improve the SOC;
  • Strategies for retaining SOC analysts and the top skill sets needed;
  • Trends to watch in automation, advanced analytics and artificial intelligence optimization.

Smith is a senior director, security analyst in the technology and service provider division of Gartner. He conducts research for technology product leaders on emerging technology, markets and trends that affect network security, especially artificial intelligence and machine learning.

About the Author

Anna Delaney

Anna Delaney

Director, ISMG Productions

An experienced broadcast journalist, Delaney conducts interviews with senior cybersecurity leaders around the world. Previously, she was editor-in-chief of the website for The European Information Security Summit, or TEISS. Earlier, she worked at Levant TV and Resonance FM and served as a researcher at the BBC and ITV in their documentary and factual TV departments.

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