Craig Brown
Chief Innovation Officer, City of Westland
Brown is responsible for all technology infrastructure, systems, and applications that the city uses to provide any and all services and functions for the 84,000+ residents. This includes all strategic, operational, and project management for any technology or technology-related items within the City across all City functions. He finds new and innovative ways to provide those services to the residents through development of new workflow processes and technologies. He has more than 20 years of background in customer service before his permanent transition into the IT field.