Contact centers increasingly are the key "soft" targets for fraudsters who impersonate legitimate customers to alter or obtain information. This information is then used to facilitate direct and cross-channel fraud, which can be very difficult to tie back to the call-center entry point. How do fraudsters conduct these...
The U.S. Department of Veterans Affairs has launched a new security awareness campaign to help veterans prevent, detect and respond to identity theft. VA CISO Stan Lowe offers details about the program.
Cybercriminals are stepping up their attacks on financial institutions by gaining control of customer devices with highly advanced man-in-the-browser (MitB) malware and spear phishing attacks. They then conduct real-time credential theft and take over accounts. The main reason for cybercriminals' continued success is...
An ongoing APT campaign employs decoy documents to lure potential victims into installing malicious remote-control tools. Targets include at least one bank, the BBC and many U.S. and EU government agencies.
Phishing attacks targeting telecommunication companies' customers, which result in account takeovers, are on the rise, federal authorities warn. Security experts offer analysis of the trend as well as mitigation advice.
On Christmas Eve, Target issued a warning about phishing scams linked to its breach recovery efforts. In response, the retailer says it is launching a dedicated resource page on its website for official communications.
This infographic gives a quick visual representation of some of the key findings of recent Webroot research on web security in the U.S. and UK. The findings highlight the significant costs that web threats pose to businesses - such as increased help desk support - and the risks especially for companies with no web...
A new cross-device malware strain that has been linked to last year's High Roller attacks is defeating dual-factor authentication. Experts explain why banking institutions worldwide should be on alert.
Preliminary results of the 2013 Faces of Fraud Survey show institutions are still suffering big financial losses linked to ACH and wire fraud. Why are they still getting hit, in spite of investments to detect and prevent account takeover?